Data protection It is important to us that your data is secure.

Privacy policy


1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data that can be used to identify you personally. Detailed information on data protection is available in our privacy policy below this text.

Data collection on this website

Who is the data controller for data collection on this website?

Data is processed on this website by the website operator. You can find the operator's contact details in the section on "Details of the data controller" in this privacy policy.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may be, for example, data you enter on a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time and date that the page is accessed). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to make sure that the website is provided free of errors. Other data may be used to analyse your user behaviour.

What rights do you have over your data?

You have the right to be informed of the origin, recipient and purpose of your stored personal data, free of charge at any time. You also have the right to request that this data is corrected (rectified) or deleted (erased). If you have given your consent to data processing, you may withdraw such consent at any time, with effect for the future. You also have the right to request the restriction of the processing of your personal data, under certain circumstances. You have the right to lodge a complaint with the competent supervisory authority as well.

You can contact us at any time with any more questions about data protection.

Analysis tools and tools from third-party providers

When you visit this website, your browsing behaviour may be analysed statistically. This is primarily carried out using analytics programs.

For detailed information about analytics programs, see the privacy policy below.

2. Hosting

We host the content of our website with the following provider:

Mittwald

The provider is Mittwald CM Service GmbH & Co KG, Königsberger Strasse 4-6, 32339 Espelkamp, Germany (hereinafter referred to as "Mittwald").

For details, see Mittwald's privacy policy at: https://www.mittwald.de/datenschutz.

We used Mittwald on the basis of Article 6(1)(f) GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If corresponding consent has been requested, the data is processed exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications-Telemedia Data Protection Act (TTDSG), insofar as such consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of TTDSG. You may withdraw your consent at any time.

Processing by a data processor

We have concluded a data processing agreement for use of the above service. This is a contract defined by data protection law, which ensures that the data processor only processes the personal data of our website visitors in accordance with our instructions and in compliance with GDPR.

3. General and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose we collect and use the data.

Please note that sending data over the Internet (e.g. when communicating by email) may not be secure. It is not possible to protect data against access by third parties under all circumstances.

Details of the data controller

The data controller responsible for data processing on this website is:

ALTEC Metalltechnik GmbH
Crispendorf
Grüne Gasse 1
07907 Schleiz, Germany

Represented by:
Katja Pasold, Markus Stehle

Phone: +49 3663 4210-0
Email: info@altec-metalltechnik.de

The data controller is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage period

Unless a more specific storage period is specified in this privacy policy, we retain your personal data until the purpose of data processing no longer applies. If you make a justified request for deletion (erasure) or you withdraw your consent to data processing, your data will be deleted, unless we have other legally valid reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data shall be deleted after such reasons no longer apply.

General information about the legal bases for processing data on this website

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2(a) GDPR, where special categories of data within the meaning of Article 9(1) GDPR are processed. If you have given express consent to the transfer of personal data to third countries, data is also processed on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), the data is also processed on the basis of Section 25(1) TTDSG. You may withdraw your consent at any time. If your data is required for the performance of a contract or for steps prior to entering into a contract, we process your data on the basis of Article 6(1)b) GDPR. We also process your data if necessary to fulfil a legal obligation on the basis of Article 6(1)(c) GDPR. Data may also be processed on the basis of our legitimate interest in accordance with Article 6(1)(f) GDPR. Information about the relevant legal bases in each specific case is provided in the paragraphs of this privacy policy below.

Data protection officer

We have appointed a data protection officer.

Stefan Burghardt
RKM Data GmbH
Bertha-von-Suttner-Strasse 9
37085 Göttingen, Germany

Phone: +49 551 707280
Email: info@rkm-data.de

Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. The lawfulness of data processing prior to withdrawal remains unaffected by withdrawal.

Right to object to the collection of data in special cases and to direct marketing (Article 21 GDPR)

IF DATA IS PROCESSED ON THE BASIS OF ARTICLE 6(1(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA SHALL THEN NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The data subject has a right to lodge a complaint without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract transmitted you or to a third party in a commonly used and machine-readable format. If you request the direct transmission of the data to another controller, we will only transmit it where technically feasible.

Access, correction (rectification) and erasure (deletion)

Under the applicable statutory provisions, you have the right free of charge at any time to access your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to have such data corrected (rectified) or erased (deleted). You can contact us at any time with any more questions about personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. You have right to the restriction of processing in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to check this. For the duration of checking, you have the right to request that the processing of your personal data is restricted.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure (deletion).
  • If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure (deletion).
  • If you have lodged an objection in accordance with Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests are overriding, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, your data – apart from storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL/TLS encryption

This site uses SSL and TLS encryption for security reasons and to protect the transfer of confidential content, such as orders or enquiries that you send to us as the site operator. You can see whether a connection is encrypted when the address line of the browser changes from "http://" to "https://" and the padlock icon is displayed on your browser address line.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our website uses cookies. Cookies are small packets of data and do not cause any harm to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies), on your device. Session cookies are deleted automatically at the end of your visit or session. Permanent cookies stay stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may come from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies make it possible to integrate certain services from third-party companies into websites (e.g. cookies for processing payment services).

Cookies have various functions. A lot of cookies are necessary for technical reasons, as certain website features would not work without them (e.g. the shopping basket function or video playback). Other cookies can be used to analyse user behaviour or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain features that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies in order to provide its service free of technical errors and optimised. If consent to the storage of cookies and comparable technologies for recognising visitors has been requested, the data is processed exclusively on the basis of such consent (Article 6(1)(a) GDPR and Section (25)(1) TTDSG); such consent may be withdrawn at any time.

You can change the settings on your browser so that you are informed when cookies are set and only allow cookies in individual cases, exclude cookies being accepted for certain cases or in general and enable the automatic deletion of cookies when you close your browser. If cookies are disabled, the features on this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files

The website provider automatically collects and stores information in server log files, which your browser automatically sends to us. The following data is collected and stored:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time and date of the server request
  • IP address

This data is not combined with other sources of data.

This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in presenting its website free of errors and in optimising its website – the server log files have to be recorded for this purpose.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide on the form, are stored by us for the purpose of processing the enquiry and for any follow-up questions. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a_ GDPR), if consent has been requested; such consent may be withdrawn at any time.

We retain the data you provide on the contact form until you request that it is deleted (erased), withdraw your consent for its storage, or the purpose for its storage no longer applies (e.g. after processing your enquiry). Mandatory statutory provisions – in particular, retention periods – remain unaffected.

Enquiry by email, phone or fax

If you contact us by email, phone or fax, your enquiry including all personal data (name, enquiry) is stored and processed by us for the purpose of processing your request. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a_ GDPR), if consent has been requested; such consent may be withdrawn at any time.

We retain the data you send to us via contact requests, until you request that it is deleted (erased), withdraw your consent for its storage, or the purpose for its storage no longer applies (e.g. after processing your request). Mandatory statutory provisions – in particular, statutory retention periods – remain unaffected.

5. Analytics tools and advertising

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool for analysing your user behaviour on this website. Using Hotjar, we can record your mouse and scroll movements and clicks, as well as other data. Hotjar can also determine how long you have been hovering over a certain position with your mouse pointer. Hotjar uses this information to create heat maps, which can be used to determine which areas of the website are more viewed by website visitors.

We can also determine how long you have stayed on a page and when you left it. We can determine at which point you have stopped entering data on a contact form as well (conversion funnels).

Hotjar can be used to obtain direct feedback from website visitors too. This function is used to improve the website operator's web presence.

Hotjar uses technologies that allow returning users to be recognised for the purpose of analysing user behaviour (e.g. with cookies or using device fingerprinting).

If consent has been obtained, use of the above service is based exclusively on Article 6(1)(a) GDPR and Section 25 TTDSG. You may withdraw your consent at any time. If no consent has been obtained, this service is used on the basis of Article 6(1)(f) GDPR; the website operator has a legitimate interest in analysing user behaviour in order to optimise its web presence and its advertising.

Disabling Hotjar

If you want to disable data collection by Hotjar, click on the following link and follow the instructions: https://www.hotjar.com/policies/do-not-track/.

Please note that Hotjar must be disabled separately for each browser and device.

For more information about Hotjar and the data that is collected, please see Hotjar's privacy policy under the following link: https://www.hotjar.com/privacy.

Matomo

This website uses the open source Matomo web analytics service. Matomo uses technologies that allow returning users to be recognised across sites for the purpose of analysing user behaviour (e.g. with cookies or using device fingerprinting). The information collected by Matomo about use of this website is stored on our server. IP addresses are anonymised before they are stored.

Using Matomo, we can collect and analyse data about use of our website by website visitors. This means we can find out which pages were accessed when and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system that are used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

This analytics tool is used on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise its web presence and its advertising. If corresponding consent has been requested, the data is processed exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications-Telemedia Data Protection Act (TTDSG), insofar as such consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of TTDSG. You may withdraw your consent at any time.

IP anonymisation

We use IP anonymisation for analysis with Matomo. Your IP address is truncated before it is analysed, so that it can no longer be uniquely associated with you.

Hosting

We host Matomo with the following third-party provider:

Mittwald CM Service GmbH & Co. KG
Königsberger Strasse 4-6
32339 Espelkamp, Germany

Processing by a data processor

We have concluded a data processing agreement with the above provider. This is a contract defined by data protection law, which ensures that the data processor only processes the personal data of our website visitors in accordance with our instructions and in compliance with GDPR.

6. Plugins and tools

Google Fonts (local hosting)

This site uses Google Fonts, which are provided by Google, for the standardised display of fonts. The Google Fonts are installed locally. There is no connection to Google services for this purpose.

More information about Google Fonts is available at https://developers.google.com/fonts/faq and in the Google privacy policy at: https://policies.google.com/privacy?hl=de.

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